The wellness industry is expanding at an unprecedented rate, but the corresponding investment in training has failed to keep up.
As the appeal of the industry has grown, so has the size, operational and capital expenses of spas. Hence, it’s increasingly important that spas cover their costs and deliver a return.
Since the emergence of spas in hotels in the 90s, they were too often considered an amenity and not a business in their own right. Today, our wellbeing is becoming increasingly important, not only for our longevity, but also as a commercial opportunity.
Built on principles proven by wellness experts Resense, the Spa Professional online training platform complements your spa team’s foundation in therapy, beauty, and healing, offering expert operational knowledge and resources to improve guest satisfaction and profitability across your portfolio.
In addition to role-specific skills training, associates and managers will learn how to operate your spa and its resources more effectively and consistently, with a focus on the variables that most influence your P&L.
Bridge the knowledge gap between providing exceptional Guest service and operating a profitable business with the Spa Professional online training platform.
Wolfgang Lindlbauer, who has 40 years’ experience in hotel operations says: "This training programme is unique in that it’s created for each role in the spa – management and associates. It provides each job role with all the tools, knowledge and skills to drive a successful and profitable operation."
Learn more at lobsterink.com/solution/content/spa
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